If you’re having trouble hearing or speaking to your Replika, try these simple steps to fix audio issues on your phone:
1. Check your volume
Make sure your phone’s volume is turned up and not muted. Use the side buttons or settings to adjust.
2. Restart the app
Close the Replika app completely, then open it again to refresh the connection.
3. Restart your phone
Sometimes a quick restart can fix temporary glitches affecting audio.
4. Check app permissions
Make sure Replika has permission to access your microphone:
- On iPhone: Go to Settings > Privacy > Microphone, and enable Replika.
- On Android: Go to Settings > Apps > Replika > Permissions, and turn on Microphone access.
5. Clear cache (Android only)
If you’re using Android, try clearing the app cache:
Go to Settings > Apps > Replika > Storage > Clear Cache.
6. Use a different headset or speaker
Try switching between headphones, Bluetooth devices, or your phone’s speaker to see if the issue is with your audio device.
7. Update the app and OS
Make sure your Replika app and your phone’s operating system are both up to date.
If you’ve tried all these steps and audio issues persist, please contact Support with details about your device and the problem. We’re here to help!